IT support solutions.
Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.
unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.
Having your IT systems proactively monitored and maintained by experts means that potential issues are identified and fixed before they develop and cause your business problems. This avoids costly downtime, which can result in loss of reputation and revenue.
Comprehensive IT services include.
Maximize productivity and uptime with the support expertise, insights and technologies we’re known for across the globe. Our Support Services doesn’t just extend your IT team, it enables you to address issues before they impact your business.
Network
Cloud services are network dependent, which is why Native Technology network management and monitoring services have become critical to IT
Service desk
Native Technology 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement
Infrastructure
Native Technology ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity
Applications
Native Technology supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services plus
Native Technology provides advanced management tools to clients who want to take their IT Service Management to a higher level.
Our services provide a unique range of benefits.
Control IT Costs
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.
Trusted IT advisor
Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.
Economy of scale
As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.
Increased efficiency
You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.
Initial investment
Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dirhams on hardware and software upfront